Privacy Policy

This Privacy Policy describes how MONASH (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when using our website and services. We are committed to safeguarding your privacy and ensuring the security of your personal data. Please read this policy carefully to understand how we handle your information.

  1. 1: Information We Collect:

1.1 Personal Information: When you place an order or interact with our website, we may collect personal information, such as your name, email address, contact number, shipping address, and payment details. We only collect the information necessary to process your order and provide you with the best service possible.

1.2 Website Usage Data: We may also collect non-personal information, such as your IP address, browser type, referring/exit pages, and operating system. This information is used to analyze trends, administer our website, track users’ movements, and gather broad demographic information for internal use. It helps us improve our website and enhance your browsing experience.

  1. 2: Use of Information:

2.1 Order Processing and Delivery: We use the personal information you provide to process and fulfill your orders, including shipping and delivery through our courier partners. We may share relevant details, such as your name, address, and contact number, with our courier partners solely for the purpose of order delivery and payment recoveries incase of Cash on Delivery mode. These third parties are required to maintain the confidentiality and security of your personal information. You are encouraged to go through Privacy Policies of M/s Call Courier and M/s TRAX for complete overview.

2.2 Marketing Communication: With your consent, we may use your contact information to send you promotional emails or newsletters about our products, special offers, and updates. You have the option to unsubscribe from these communications at any time.

2.3 Legal Obligations: We may disclose personal information when required by law or in response to a legitimate request from a government authority, court, or law enforcement agency.

  1. 3: Data Security:

We take reasonable measures to protect the personal information you provide against unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices and technologies to ensure the confidentiality and integrity of your data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. 4: Third-Party Links:

Our website may contain links to third-party websites or services that are not operated or controlled by us. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

  1. 5: Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your personal information is no longer needed, it will be securely disposed of or anonymized.

  1. 6: Your Rights:

You have the right to access, update, or delete your personal information held by us. If you wish to exercise these rights or have any concerns about the handling of your data, please contact us using the information provided below.

  1. 7: Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

  1. 8: Contact Us:

If you have any questions, comments, or concerns about our Privacy Policy or our data practices, please contact us at: